📦 Products Covered
Our warranty applies to the following categories of products sold through us in Egypt:
- Keyboards
- Mouses
- Headsets
Note
Mousepads, stands not covered by warranty but can be returned with cash back if they has problems.
🕒 Warranty Period
Gaming accessories are covered by a 1-year limited warranty from the date of receive.
Please keep the receipt and the product pack that has warranty sticker.
🛠️ What the Warranty Covers
- Manufacturing defects.
- Hardware malfunctions not caused by user error.
- Non-functioning buttons, ports, or switches.
Note
Mousepads, stands not covered by warranty but can be returned with cash back if they has problems.
🚫 What the Warranty Does NOT Cover
- Damage caused by misuse, abuse, or accidents caused by customer after receive.
- Liquid damage.
- Physical breakage (e.g., dropped devices).
- Normal wear and tear due to usage after long time (e.g., worn-out padding or buttons).
Note
Mousepads, stands not covered by warranty but can be returned with cash back if they has problems.